FAQs

  • What is the SleepScore Million Nights Giveaway?

    Dr. Oz, ResMed, and Six Senses Hotels Resorts Spas have partnered to create Dr. Oz’s Million Nights Giveaway, a life-changing survey to foster better public understanding of sleep health.

    Dr. Oz Show viewers will have the opportunity to enroll in a national sleep survey and be eligible to receive a free S+ by ResMed. ResMed will be giving away 1,000 of its award-winning S+ sleep monitors and, as part of the campaign, more than 20,000 viewers will also be able to participate and purchase an S+ by ResMed for only $50 (a $79.99 discount from the manufacturer’s suggested retail price), by redeeming a code “SLEEPSCORE” through www.doctoroz.com.

    ResMed and “The Dr. Oz Show” will use sleep data anonymously collected from the show’s registered S+ users to determine, for the first time, America’s overall “SleepScore.”

    To demonstrate how the S+ by ResMed determines sleep scores, several Dr. Oz Show viewers have been provided with the S+ and asked to log and share their sleep scores, which will range between zero and 100.

    Viewers who follow and participate in the survey may be eligible to win a Dream Vacation to Six Senses Zil Pasyon, and other prizes to be announced throughout the season.

    You are invited to join Dr. Oz, ResMed and a powerful team of health professionals to tackle the sleep epidemic and get you on a path to better sleep.

Giveaways

  • What is the S+ Giveaway and how can I participate?

    On October 21st, 2017 are invited to visit www.doctoroz.com at 3PM/ET to enter. The first 1,000 entrants will receive a voucher for a free S+ by ResMed.

  • Who is eligible to win a free S+?

    No purchase necessary. Internet access required. Open to all legal residents of the United States. Must be at least 18 years of age or age of majority in the jurisdiction of residence to enter.

  • Can I win other prizes if I win the S+ giveaway?

    If you win a free S+ by ResMed, you will still be eligible to win the grand prize and other prizes during this campaign. We encourage winners to track at least 30-nights and complete the nightly pre-sleep questionnaire before February 24, 2017, to be eligible for the grand prize, a Dream Vacation to Six Senses Zil Pasyon. Please see the Official Rules for further details.

  • Is there a limit to the number of free S+ devices that I can receive?

    Yes. Participants are limited to one free S+ per household.

  • Can my S+ order be shipped to a P.O. Box?

    Unfortunately, we currently do not ship to P.O. Boxes. When ordering, please include a physical shipping address.

  • Who can I contact if I have questions about the S+ giveaway?

    If you have questions about the S+ discount coupon, please email us at support@sleepscore.com.

    Our team of experts is ready and waiting to answer any and all questions you may have.

  • What is the S+ Coupon Giveaway?

    The S+ Coupon, voucher code, or a discount code, is a special code issued by ResMed that allows you to purchase a S+ Sleep Tracker for $50 ($79.99 off MSRP).

    To redeem, please enter “SLEEPSCORE” in the coupon section of your shopping cart.

  • How do I use my coupon?

    Enter voucher code “SLEEPSCORE” in your shopping cart.

    Direct link to shopping cart

  • Does this coupon expire?

    Yes. The coupon expires on May 31, 2017, or while supplies last.

  • Who is eligible to redeem a S+ coupon?

    Coupon available to all legal residents of the United States.

  • Is there a limit to the number of coupon codes I can redeem?

    No, you are free to purchase as many S+ Sleep Trackers as you would like using the coupon code until the expiration date (May 31, 2017) or while supplies last.

  • Who can I contact if I have questions about the S+ discount?

    If you have questions about the S+ discount coupon, please email us at support@sleepscore.com.

    Our team of experts is ready and waiting to answer any and all questions you may have.

  • What is the Million Nights Giveaway-Dream Vacation Contest?

    The SleepScore Million Nights Giveaway is a life-changing contest to get America sleeping better.

    You are invited to join Dr. Oz and a powerful team of health professionals to tackle the sleep epidemic and get you on a path to better sleep.

    This contest is our way of rewarding one lucky winner for taking charge and making the changes required to improving their sleep. As if better sleep wasn’t rewarding enough, viewers that enroll in the survey will also be entered to win a dream vacation to the award-winning Six Senses Hotel Resort Spa Zil Pasyon on the private island of Félicité in the Seychelles.

    Please visit Official Rules for further details.

  • What is the grand prize for the Dream Vacation Contest?

    Winner will receive the following, in the form of a voucher:

    • A trip for a winner and one guest to Six Senses Zil Pasyon. The resort is located on the private island of Félicité in the Seychelles, accessible by helicopter or speedboat and features 30 pool villas. located on the private island of Felicite in Seychelles.
    • Roundtrip airfare for winner and one guest from New York or Los Angeles to Seychelles
    • Seven (7) nights/eight (8) days accommodations for two
    • Roundtrip helicopter transfers from airport to resort
    • Full board meals
    • Sleep with Six Senses upgraded experience
    • Personalized jet-lag program by Harvard Professor Dr. Steven Lockley
    • Six Senses Integrated Wellness program combined with Yogic Sleep
    • $1,000 in the form of a check for the winner only, intended to be used as spending money

    Total prize value: US $30,000.00

    The voucher must be presented upon arrival at the resort.

    Please note, the grand prize cannot be redeemed for cash and is non-transferable.

  • Do I have to book my trip within a certain timeframe?

    Yes, Grand Prize winners must redeem travel by February 24, 2018. Please note the following blackout periods apply: December/January peak season (Christmas through New Year)

    Reservation confirmation is subject to availability at the time of booking.

  • How do I enter the Million Nights Giveaway-Dream Vacation Contest?

    Participants who use the S+ Sleep Tracker, complete their user profile, and log at least 30-nights of sleep (including nightly completion of the pre-sleep questionnaire on the S+ app) between November 7, 2016, through February 24, 2014, and are in compliance with contest rules will automatically be entered into the contest.

  • Who is eligible to enter the contest?

    The Promotion will be open to:
    • Legal residents of the United States who are at least twenty years of age at time of entry and are owners of the ResMed S+ Sleep Tracker device
    • Consumers who do not own the device by the contest’s start date (November 7, 2016), and are residents of the states of AZ, CO, CT, MD, NJ, TN, NE, VT and ND may not participate in the Contest. According to the Attorney General of these states, if the Contest is on the internet or is otherwise a national Contest, no entry fee or other consideration may be charged, therefore, these states should be specifically excluded from participation
    • Participants who use the S+ Sleep Tracker, complete their user profile, and log at least 30-nights of sleep (including nightly completion of the pre-sleep questionnaire on the S+ app) between November 7, 2016, through February 24, 2014, and are automatically eligible

    Please see the Official Rules for further details.

  • What are the judging criteria for winner selection?

    Entrants will be judged on their relative improvements in their SleepScore.

    The top 5% of contestants with the most improved behaviors and SleepScore will be reviewed and graded by a panel of sleep experts, appointed by the Sponsor, whose decisions are final.

    The Grand Prize award will go to the Contestant with the best improvement in their trending SleepScore and behaviors (based on nightly pre-sleep questionnaire answers) over at least 30-nights based on the following criteria:
    • SleepScore including sleep pattern, behavior and quality of sleep incorporating measurements of overall sleep, REM, and Deep Sleep phases
    • Changes to diet
    • Changes to exercise
    • Changes to routine

    In the event of a tie, the total number of nights tracked shall be used to determine the winner.

  • How will I be notified if I win the Grand Prize?

    The winner will be notified two weeks following the Contest End Date (February 24, 2017). The notification of the prize winner shall be made by phone or letter to the e-mail address supplied by the contest winner’s S+ account.

    The Contest Administrator shall contact and verify the potential Grand Prize winner, and the potential winner will need to provide proof of identity and sign an Affidavit of Eligibility and Liability/Publicity Release. Each Contestant is responsible for monitoring his/her e-mail account for prize notification and receipt or other communications related to this Contest. If a potential prize winner cannot be reached by Administrator (or Sponsor) within five (5) days, using the contact information provided at the time of participation, that potential grand prize winner shall forfeit the prize. Upon the request of the Sponsor, the potential contest winner may be required to return an Affidavit of Eligibility, Release and Prize Acceptance Form and IRS W-9 form. If a potential winner fails to comply with these official rules, that potential contest winner will be disqualified. Prizes may not be awarded if an insufficient number of eligible entries are received.

  • What if I have an S+ but do not want to be entered into the contest?

    To opt out of this contest, please email us at support@sleepscore.com

  • Where can I find official rules for the Million Nights Giveaway-Dream Vacation Contest?

    Please visit Official Rules

  • Who can I contact if I have questions about the Million Nights Giveaway-Dream Vacation Contest?

    If you have questions about The Million Nights Giveaway Dream Vacation contest, please email us at support@sleepscore.com.

    Our team of experts is ready and waiting to answer any and all contest-related questions you may have.

S+ by ResMed

  • What is S+ by ResMed?

    S+ is a sleep tracking system designed for use at home. It consists of three things:
    • The S+ unit itself – The first non-contact sleep sensor on the market
    • The S+ Mentor – A cloud-hosted system that gives you tailored feedback on improving your sleep.
    • The S+ Mobile App

  • How does S+ track my sleep?

    S+ gives you daily, customized feedback on your sleep, and suggestions on how to improve it. You’ll also have a series of easy-to-use, interactive tools that allow you to work with your own sleep data, and to properly understand the way you sleep.

  • How long does S+ take to start giving me feedback and suggestions on how to help improve my sleep?

    You’ll start receiving tailored feedback after your first night’s sleep, with guidance targeting your bedroom’s sleep conditions. While you’re learning about your sleep environment and how to improve it,

    S+ will spend a few days collecting information before it begins delivering you personalized feedback and suggestions based on your individual sleep patterns.

  • Do I need to wear a wristband or any other equipment for S+ to track my sleep?

    No. The S+ works without contact. So no wristbands, no mattress strips and no electrodes – nothing to distract you from sleeping peacefully.

  • Is S+ a medical unit?

    No. S+ is designed to help improve sleep through coaching and biofeedback. It is not a medical device. If you have concerns that sleep is affecting your health, you should consult your physician.

  • How accurate is the S+ unit?

    This unit is very accurate provided it is positioned correctly and you are within its range of 3.9 feet while it monitors your sleep.

  • Do I have to sleep in a particular position for S+ to effectively monitor my sleep?

    No, you do not. As long as it is positioned correctly and you are within its range, the S+ sensors will measure your sleep regardless of your sleeping position.

  • Is it safe to use S+ when I am pregnant?

    Yes, the S+ unit has not been found to pose any health risks during pregnancy to either mother or child.

  • Does the unit require a power outlet to run or is a battery sufficient?

    Yes, the S+ unit must be connected to a power source to function. It is not a battery-powered product. A power supply unit and USB power cable are provided with the S+.

  • Is the S+ sensor technology harmful to my children or pets?

    No, the sensor technology in the S+ is not known to be harmful to children or pets, and meets with current international safety standards for electronic devices.

  • What comes with my S+ purchase?

    When you purchase S+ you’ll receive the S+ pod and a frame for holding the pod on your nightstand. A dual power supply unit, and power cable, is also part of the pack, along with a user manual and quick start guide.

  • What other equipment do I need to use S+?

    In addition to the items included with your S+ purchase, you’ll need a compatible Bluetooth®-enabled smartphone. To use S+, download the free “S+ by ResMed” app, available from the Apple® App Store and Google Play™. To download the app, you’ll need access to WiFi. To make full use of the S+ features and programs, including customized sleep suggestions, you’ll need Bluetooth and internet access via WiFi, 3G or a 4G network.

  • Where can I find a complete list of FAQs for S+?

    For more detailed information on “S+ by ResMed” setup, positioning, response, and features, please visit: S+ FAQs